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Technical Writing for Business Analysts - Online

Length: 3 Days
Tuition: $1,395.00

Schedule for this Course

There are no dates scheduled for this course.
If you would like to be added to the wait list for this class Click Here

Course Description:

PMI: 14 PDUs

As they link real-world requirements to technical needs, every business analyst must understand effective technical writing. This business writing training course covers the basics and beyond, leaving you with strong writing skills you can use right away.

Business analysts need exceptional communication skills, especially in writing those all–important memos, business analysis plans, communication plans, status reports, or one of the many other documents they and their clients require. Analysts must be able to write efficiently, but with precision. Our "Writing for Business Analysts" is a technical writing training course that provides you the tools you need to write reader–friendly documents that get the point across the first time.

What you'll learn in our Technical Writing for Business Analysts course:

  • Strategies to streamline the writing process
  • Methods to target your readers
  • Techniques to write with precision
  • Organizational strategies to enhance readability
  • Methods to ensure that your reader makes the right decision

Who Should Attend Technical Writing Training

This technical writing course is perfect for:

  •     Business Analysts
  •     Small Business Owners
  •     Product Owners
  •     Project Managers
  •     Product Analysts
  •     Functional Managers
  •     Corporations
  •     Other Organizations
  •     Anyone wanting to enhance his/her technical writing skills



Course Outline:

  1. Developing a Writing Strategy
    • Analyzing audience needs
    • Understanding purpose
    • Understanding the necessity of persuasion
    • Maintaining a positive image
    • Being concise and precise
    • Using active/passive voice, concrete/abstract language, emphasis
  2. Critical Thinking and Writing
    • Understanding the role of critical thinking in writing
    • Using logic to enhance readability
    • Applying critical thinking skills to create useful writing strategies
  3. Organizational Strategies
    • Using organizational techniques to enhance readability
    • Understanding the various organizational strategies
    • Creating flow using organization
    • Applying organizational strategies to technical documents
  4. Using Language Effectively
    • Reducing unnecessary words
    • Writing concisely
    • Using words for greatest impact
    • Reducing wordiness
  5. Constructing Effective Sentences and Paragraphs
    • Using readability studies to create impactful sentences and paragraphs
    • Creating flow
    • Using transitions and keywords to enhance readability
    • Using topic and supporting sentences
  6. Writing Business Reports
    • Relaying findings effectively
    • Building the argument
    • Using logic
    • Ensuring readability
  7. Writing Emails
    • Planning the email
    • Ensuring readability
    • Getting to the point
    • Writing effective subject lines
    • Making your email readable and user-friendly
  8. Presenting Negative Information
    • Ensuring goodwill
    • Using the "sandwich" technique
    • Understanding when to write from the "you" viewpoint
    • Structuring positive messages (even when the message is negative)
  9. Writing Letters and Memos
    • Creating appropriate tone
    • Using the correct style
    • Focusing readers' attention
    • Writing effective openings and closings
    • Meeting readers' needs
  10. Editing and Proofreading
    • Using time-saving editing techniques
    • Editing for effectiveness
    • Applying useful proofreading techniques
    • Editing others' writing

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